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 Return Policy Fair Trade Jewellery, Incense, Toys and Gifts Buckinghamshire UK |
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Refunds and Complaints Policy
Returns and Exchanges
We sincerely hope that you will be satisfied with your Indigo Ocean Trading purchase.
If however you would like to return an item, please do so within 14 days of receipt for a credit note, exchange or refund to the value of the unwanted goods in re-saleable condition. (P&P is non refundable). We will only cover the postage and packaging costs of returned and exchanged items if the item is damaged on your receipt or incorrect due to an Indigo Ocean Trading error.
When sending the unused item to us, please obtain a certificate of posting, as we cannot be held responsible for goods that do not reach us.
PLEASE NOTE EARRINGS CANNOT BE RETURNED OR EXCHANGED.
Please send all returned items with a letter outlining reason for return to:
Indigo Ocean Trading, 8 Campbell Close, High Wycombe, Buckinghamshire, HP13 5XY, UK
Tel: (01494) 462523 34543
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